Typical challenges

  • Shift from cost optimization to business value enablement

  • End to end results accountability

  • Firefighting internal escalations

  • Circle of concern

  • Layers of organization

  • Business flexibility

  • Work life balance & high turnover

  • Escalating cost of operations

  • Technology and process mismatch

What we do

  • End-to-end process review framework and process mapping

  • Uncover barriers to organizational effectiveness

  • Design end state and prioritize actions

  • Develop value capture opportunities

  • Assess application/solution ownership

  • Formulate strategy

  • Build a practical end state plan

  • Monitor execution, make adjustments

  • Transition & institutionalize solution

Solutions we provide

  • End state process design and accountability matrix

  • SMART operating model implementation

  • Identify solutions for optimal process flow hand-off points

  • Address risks and critical enablers

  • Financial planning for value capture

  • Establish revised end to end process effectiveness measures